Nba league pass auto renewal

[Lcarrillo32]

I've been charged $200 for nba league pass, even though a month ago I logged onto the NBA league pass website and it said I had no active subscriptions. I can't believe I would be auto-renewed without notice even after the price went up!

I spoke with a customer rep and their supervisor over the phone and they told me there was nothing they could do, and that it was through nba league pass. I contacted nba league pass support and they claim it's through Verizon's end. I have been a customer with Verizon for over 15 years and if I don't get the service cancelled with my money back, I'll have no choice but to leave for a competitor.

[ElizabethS]

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.

Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.

Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.

To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".

Please keep all correspondence regarding your issue in the private support portal.