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Need help removing Verizon debt from credit report
ferrell1221
Newbie

I cancelled my Verizon service back in 2009 due to moving outside of their coverage area and I was told my account was in good standing. I've noticed an $86.00 collection account on my credit report and I can't tell who to contact to correct this with. I'm not trying to dispute this, I just want it gone. Who do I contact about how to remove this debt from my report?

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Re: Need help removing Verizon debt from credit report
LawrenceC
Community Manager
Community Manager

Hi ferrell1221,

Sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue. Please remember to check your spam/junk folder if you do not hear from an agent.

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Re: Need help removing Verizon debt from credit report
Liltxnchic20
Newbie

I am needing help with this as well!! It was my ex husbands account he stranded me with after we divorced and I was unaware, now I have a very high outstanding debt on my report. I don’t want to go through an agency for this, I want to set up payment arrangements with Verizon. 

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Re: Need help removing Verizon debt from credit report
kh-gary
Moderator
Moderator

Hi Liltxnchic20,

As this is a peer to peer support forum, you will need to contact Verizon directly for assistance. We have sent you a private message with contact information for a dedicated specialist who is able to help resolve your issue.

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Re: Need help removing Verizon debt from credit report
kh-gary
Moderator
Moderator

In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to post a new message on the most relevant board. Thanks!

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