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Never Received $200 Visa Gift Card + Netflix Subscription

I signed up for Fios after I received a promo card for $200  Visa and 1 year Netflix subscription. When I called customer service today they claim that the agent never added it to my order. I am very disappointed and dissatisfied by Fios and their lack of integrity when honoring this promo.

I will  be making a corporate complaint and taking this to various news outlet because Verizon has lied.

Re: Never Received $200 Visa Gift Card + Netflix Subscription
Community Manager
Community Manager

Hi Missgem,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.