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Never received $100 Amazon gift card upon signup
Enthusiast - Level 1

I have spoken with at least three customer service representatives online as well as two specific promotions representatives via phone and everyone asssured me back in January, Februrary, and March of this year that my $100 gift card would be emailed or mailed to me as part of the promotion for signing up with a two year contract.  Now that they have me locked in, I still have not received my gift card either by mail or email and in the online status page, it just shows 'pending'.  I'm very unhappy about the situation as this promotion was promised to me for signing up.  Not a very nice bait-and-switch tactic.

Tags (2)
Re: Never received $100 Amazon gift card upon signup
Community Manager
Community Manager

Hi nrjessup,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.