New Order Using Refer a Friend Code

[CheeseTaco1]

Hi,

Just ordered new FiOS triple play package online using a refer a friend code.  Service installation still a few days away.  My account contains information on other pending promotions associated with the order (Amazon Prime, Echo) but contains no information regarding the refer a friend promotion.  How can I tell if this promotion was applied to my account and when the debit cards will become available to me and my friend?

[LawrenceC]

Hi CheeseTaco,

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. For assistance, please contact Verizon Customer Support at 1-800-VERIZON.