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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I am very upset right now! I was told that we wouldn't be receiving our
first bill until 40 days after installation!! Now, they are saying that our bill is due
Sept. 7th!!!! We just had the stuff installed two weeks ago!!! I am seriously
thinking about cancelling the whole thing! We can't even email verizon!!
How are we supposed to get a hold of anyone????? I am sooo upset right now!
Welcome to the forums. You're talking mostly to other customers here. Verizon moderators may escalate your issue to support. If they do so, be sure to follow their instructions.
You are correct that Verizon does not do email support. They do phone and chat. You can reach them through this link: Contact Us.
Billing issues tend to get better support during normal business hours, so you may want to wait until Monday to call / chat them.
Good Luck.
Thank you so much for your help...