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No amazon gift card

Hello I received an email this morning for a link to get my amazon gift car bit when I log in nothing shows up about the gift card just prime and the echo. Can anyone help please. Thank you

Re: No amazon gift card
Community Manager
Community Manager

Hi Whamner,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.