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No services restored
DorinWill
Enthusiast - Level 1
‎07-07-2018 04:16 AM

Hello is there anyway you can honor my payment arrangement I paid the $260 on 6/7 services are still off financial advised services would be restored when that balance was paid she also told me that they were open until 8pm yesterday which was a lie and they closed the lines at 6:00pm

What can I do, I understand the late payment is my fault but it’s paid and now no service makes me not want to pay again 

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Re: No services restored
LawrenceC
Community Manager
Community Manager
‎07-07-2018 09:03 AM

Hi DorinWill,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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