Not able to redeem Verizon Gift Card

[Dave55551]

Similar to the other dozen+ threads I've seen here, I am not able to redeem the $100 Verizon Gift Card for signing up for Fios. Clicking on the rewards tile either refreshes the same page, or takes to another page that doesn't load.  Have tried with 3 different browsers and within the Fios app itself, none of them work.

Chat support was not helpful and gave me a number to call. Of course, the number was simply an automated voice saying they were unable to answer the phone.

There's been enough people with the same issue that I can't believe this isn't fixed yet.

[kh-gary]

Hi Dave5555,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.