Not supported method message at log in

[ltalbot1]

To Suzy 395:

Thank you thank you thank you!! After not being able to log in to pay my bill for the last THREE DAYS, I read your forum post, signed in and transferred to the Verizon website! I am in the process of eliminating my cell phone plan with Verizon to change to another company and the most frustrating thing will be getting a human being that can handle my issue. 

Thanks Suzy!

[KH-OrnEsh1]

Italbot,

Just an FYI, these forums are dedicated to Residential products and services offered by Verizon.

For help on Verizon Wireless issues, please post your topic on the Verizon Wireless community.

[TechMoments]

I can't believe this is still an issue.  Verizon, get your developer to check the site.  I now have to visit the forums everytime i need to login to view my bill.

[Feiga]

Thanks Suzy 395! - Was finally able to log in using I.E. 7 by going to the Verizon forums and signing on there as you suggested.  Tried to give you kudos but it wouldn't let me.

Does anyone one know when/if Verizon is planning to resolve this issue?  This is a real hassle and one would think a company like Verizon would be able to resolve it.  Apparently this has been going on for a while.  I only got impacted about a week ago.

[Feiga]

Oddly, found that if I switch to Spanish, in the upper right of the main screen, I am able to log in ok.  I can then switch back to English once I'm logged in.  I find this a little easier than going thru the forums but it is still kludgey.

Verizon should fix this ASAP since it's on their company screen and is preventing people from accessing/paying their accounts.  It sure doesn't give me a warm and fuzzy feeling about them and makes it hard to believe they care about their customers much.

[Bearwood]

Feiga, I was about to write about this when I read your post.  I cannot sign-in using the English option; however, I can sign-in using the Spanish (Espanol) option.  Like you, I then switch back to English and I'm in.  I hope Verizon will flag this as a high priority issue to fix.  This sounds to me like it would be extremely easy for Verizon to repair.

[DrT4]

Sam is right- use other than Chrome.

[tns]

Since a recent Microsoft fix, the same problems occur with Internet Explorer.  Its not clear if the web site has to change, or if the Microsoft fix has an error.

[Bearwood]

Sign-in portal is working for me at this time.