Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
I started to see erroneous charges in my Verizon bills. My January, April, July bills in 2020 are about $200 higher than the normal. I called Verizon and I also chatted with the online reps multiple times. Every time I contacted Verizon, I was informed that they saw the problem and they would correct it. Today is July 13, the billing issue is not resolved yet. Verizon people are not capable of fixing a very obvious billing issue. I realized that Verizon can charge customers any amount, and nobody in Verizon will do anything about it. It is very scary. It looks like I have to move to Comcast.
Try going here
then verizon executive escalations will contact you. Or you can try verizon at the DSLReports site here.
if that does not help you can leave for cable or even try http://www.fcc.gov they have a complaint form online or even http://www.bbb.org and place a complaint there.
your complaint is quite common.
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