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PPV Boxing charge I did not order
walkti
Newbie
‎11-19-2018 08:33 AM

On 9/14 my account was set up. On 9/15 I was charged $84.99 for a fight 

(HD BOXING CANELO VS GGG 2 6 pm (9/15 )) which I did not order. I did not watch this event, and I didn't even know I could order it. I would like the amount refunded, because I don't want to pay for something I didn't order. From looking at this forum, this is a persistent problem, does anyone have any tips on fixing it?
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Re: PPV Boxing charge I did not order
LawrenceC
Moderator Emeritus
‎11-19-2018 08:47 AM

This is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. For billing questions, please call Verizon Customer Support at 1-800-VERIZON during normal business hours.

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Re: PPV Boxing charge I did not order
walkti
Newbie
‎11-19-2018 12:45 PM

I've already done this, and they refused to credit me. To make matters worse, the things that I "bought" were close to when I called Verizon customer service. Why would I be speaking with a rep to fix my tv and buying PPV?

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Re: PPV Boxing charge I did not order
LawrenceC
Moderator Emeritus
‎11-19-2018 12:51 PM

Hi walkti,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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