I called verizon today, I don't know maybe the third time and told them about their website.
How difficult it is to make payments on it. I find it hard to see what I'm doing because the information I need is all over the place and off the screen and so are the buttons I need to click on. There are stuff selected I don't know about or can see because of windows popping up about help that I can't close. Then every month I get an email thanking me for enrolling in paperless billing which I did not enroll in, so I have to call them back on the phone to cancel that every time. Today I ask to have my due date change so I can make my payment through the mail and they cannot do that either, if I pay on the phone is an extra charge $3.00
I'm already paying enough.
Verizon is the only website I know that works like that. I don't know who they got to design it, or maybe is done in purpose to confuse people I don't know. I know they're not going to miss me but I'm thinking seriously about leaving verizon not just for this reason but others too.
Hi PaintMan,
I had this issue one time on another site and what I did was click anywhere on the page (except on a link), hold down the control key and used my mouse to scroll down. This will make the print a little smaller
It sounds like the images on our site might be bigger than your screen.
Let me know if the control key and scrolling helps
~Jess
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