Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
It says they will work with you on payments during this crisis, this is a lie. I had to pay $208 to get my service turned back on & I was told that my payment arrangement would be that I had to pay $200 something on 11/20, another $200 something on 11/27 and another $200 something on 12/4. And it’s this amount because they charge a month ahead. When I informed the worker that my hours were cut at work where I am no longer working full time, so I wouldn’t be able to pay $200 something every week, I was told they couldn’t do anything for me because that’s the agreement I agreed on. I have been a Verizon Fios customer for years and during this hard time you would think they would work with me but I was told there was nothing they can do. I was told my contract was up in December so I can feel free to not sign up again. Worst customer service ever. No sympathy, nothing.
Many companies that had that COVID grace period have now went back to regular Billings. Yes it’s tough that the consumer is hurting, but businesses are hurting as well.
many are going out of business. It’s a hard time we are now in.
if you originally made payment arrangements with those amounts it would seem you have not paid for quite sometime. In any sense you are caught in a catch 22.
many people are facing far worse than no internet service. They are now losing their homes, being evicted out of their apartments and many have now ruined their credit standing. It’s a problem all around. Call Verizon again and see if you can get someone more reasonable. Or call your state’s public utilities office or attorney general’s office to see if you can get some relief.
best of luck