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Phone # or Email addy for filing complaint
Jamcoy
Newbie

I am looking for contact information for filing a complaint.  I have been on both Chat and phone for the last 3 days concerning my account and still no resolution.  I am totally disgusted with your customer service, if you can even call it that with a straight face.

Thanks

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Re: Phone # or Email addy for filing complaint
jonjones1
Legend

@Jamcoy wrote:

I am looking for contact information for filing a complaint.  I have been on both Chat and phone for the last 3 days concerning my account and still no resolution.  I am totally disgusted with your customer service, if you can even call it that with a straight face.

Thanks


https://www.verizon.com/about/our-company/executive-bios

There are email links in most of the Executive staff. It will however give you Executive escalations at Verizon.

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Re: Phone # or Email addy for filing complaint
LawrenceC
Community Manager
Community Manager

Hi Jamcoy,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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