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Poor and inept customer service
Enthusiast - Level 1

Anyone else having major problems ordering iphones via Verizon?  We have had 5 different customer reps give us a different story, making errors on billing addresses, payment, and delivery questions. We even had one supervisor hang up on us.  This is a poor reflection on this company.  We are beyond disappointed.  Most of our interactions have been over weekends.  Total frustration. Wish we had switched to AT&T

Re: Poor and inept customer service
Super User
Super User

You need to look at Verizon Wireless Forums which are at