Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Ready to call better business bureau. Got our $400 prepaid card, never got the pin, impossible to get through the phone prompts to verizon.
Where is the chat agent?
Go to the Support page and find the link for the online chat.
This is what's happening to me. The automated agent told me which numbers of my account are my pin number. I did that. They were incorrect. I am also going to call the Better Business Bureau or the AG office. This is taking so much of my time!!! Did anyone else have this happen and what was the solution?
No one ever comes to assist. The call gets lost after a time (45-60 minutes) conveniently.
Instead of the auto agent, call Verizon and ask for customer service.