Ive been trying for the past two weeks to get some kind of help. I'm a FIOS customer. I can log into the website but cannot pay my bill When I try, I keep getting the following message.
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.