Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
How do I contact someone regarding a bill issue? I have been billed for 4 months for jack work that I never had done. I keep being told it will be resolved but I am now being charged a late fee. I don't know how to get someone who can really help me. Does anyone have a way to help this?
1-800-VERIZON call and say billing. It may take awhile to get to you.
or try Twitter @verizonfios
right now DSL Reports seems to be down but they have a Fios support forum under Verizon direct.
This issue has been escalated to a Verizon agent.