Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Redeem Amazon Echo and Prime Subscriptions

I never received an email from Verizon to redeem Amazon Prime Membership or an Amazon Echo device.  I have not recieved any links in the My Verizon or My Fios mobile apps for redemption either.  My account was activated on Jan 2, 1019 and the 60 day redemption window is closing quickly.  How can I redeem this offer?  Thanks!

Re: Redeem Amazon Echo and Prime Subscriptions
Community Manager
Community Manager

Hi billem,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.