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Refer A Friend Program

I signed up for FIOS 11/2018 using the Refer  A Friend Program. I was supposed to recieve a gift card for $100 and my friend, whose code we used, was supposed to get the same. Neither of us have gotten the $100 reward. I have spoken to numerous Verizon reps and been transferred all over. Nobody can help. Many of the people have no idea what I am talking about. I have to explain to the them the program. The kicker is that I was on hold for 1 hr, for the "special Maryland customer service"  and then got disconnected. Can somebody please connect me with the right person/dept to get this fixed? I am getting nowhere.

Re: Refer A Friend Program
Community Manager
Community Manager


Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.