Refer a Friend reward card

[monopolized]

I just wasted almost two hours of my life being transferred to over 10 different employees. Surprisingly not one could straighten out the issue. All terms were met for the refer a friend reward card yet nobody could tell me why I'm not receiving it. Too good to be true? Verizon sure makes it nearly impossible to get any help out of them yet I can upgrade any service from the push of a button on my remote!

[LawrenceC]

Hi monopolized,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.