Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Referral Program - Reward Status

I opened the account using a referral code. after 2 months of service I contact Customer Service by phone about the referral reward and was told I should get my pre-paid card within a month. It has been one month and I haven't received anything. Also, there is referral status page available on but there is no information except that something is pending or processing since 1/11/19. Can anyone tell me what's going on with the reward? Thank you

Re: Referral Program - Reward Status
Hi dimanj,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.