Referral Rewards 4 months in a wait

Good morning. I received an invitation from a colleague to join Fios in October 2019 which I did. I used the referral invitation from her and after four months of waiting and a lot of promises and calls to a unknown number of phones and online inquiries, where we were told that our cards will be mailed in December, then in mid January and today we were now told that my double play order doesn't qualify us for the cards. Is this a joke? Why do you say something and make us waste a lot of time waiting on hold for this? We both are really frustrated with Verizon Referral Scam.  

Re: Referral Rewards 4 months in a wait
Moderator Emeritus

Hi Marsupial

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.