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Referral Rewards

I have three different referral rewards that I have registered for. Two of them are past the two week period it said to wait for the prepaid Mastercard. I've called and chatted with multiple agents that all seem clueless and tell me there's no record of this. It's ridiculous the rewards page can't give a shipping date or tracking information.

Re: Referral Rewards
Community Manager
Community Manager

Hi innate,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.