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Refund my deposit

I deposited $250 when I joined FIOS August 29, 2013

I was told to refund my deposit after 1 year. But you did not refund until now.  I always made my bill payment by due date.

Why did not you refund my deposit?

Please refund my deposit as soon as possible. 

Re: Refund my deposit
Community Manager
Community Manager

Hi jongyoung,

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.