Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Recently I placed an order with Apple to upgrade one of my line. When Apple got to the point activating my new phone. They wasn't be able to do so. After talking with Verizon representative, they told me to go directly to Verizon store or talk with Verizon customer service to clear everything on my account before they can process my order. Then they cancelled my order. After spending about 5 hours talking with different representatives from different Verizon departments, I found out that I had an pending order (which was cancelled by Apple). All of the representatives told me that that pending order will be cleared out after 24 hours from the time it was cancelled, and there was nothing they can do at that time. Now, it was more than 24 hours and I still can't upgrade my line because of that pending order. I know there are other people facing the same problem and I don't know if they can remove the pending order or not. So, any help would be really appreciated.