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Request for Assistance to Dispute Billing Received from CMR Claims

I was recently sent a bill for “cost to repair” from CMR. The day after receiving this bill, I spent about 2 hours with Verizon after being passed from representative to representative.  No one had a record of the bill and could not assist me.  I dispute this bill from CMR.  I would like to try to resolve this with Verizon.  Hoping you can through this forum. I am prepared to share details through private messaging.

Re: Request for Assistance to Dispute Billing Received from CMR Claims
Community Manager
Community Manager

Hi ddf1,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.