Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Return Fios Equipment Problem
Enthusiast - Level 2

I am trying to get Verizon off my back. I moved and FIOS is not available in the building. First Verizon is harassing me about moving, demanding al sorts of proof etc. The woman on the phone when I cancelled service had no clue where I can return the boxes. They delivered them and never told me I had to take them back. I am too old to lift the boxes. Also there is no invoice or shipping label. Verizon make Comcast look good. Whayt am I supposed to do?

Re: Return Fios Equipment Problem
Hi stephen714,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.