Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I had to move because I recieved military orders so I cancelled my Fios service. I sent my eqiupment back and have a UPS tracking number that shows it was delivered, but my account page shows that it is still pending. It has been a week since delivery. I don't want to get charged and there is nowhere to chat or call a service representative. How do I ensure that Verizon updates the account info?
This is terrible customer service when you can't even find a phone number to call for help. Anyone have any recommendations?
You can reach a support agent at 1-800-VERIZON.