Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I had wondered why I had not received an email notification that my 2 year triple play contract was due for renewal. Well, two days ago, my new bill arrived, it had gone from $146 to $181. I immediately re-signed up for the 2 year renewal, but after calling support, they refused to reduce the $181 charge for the upcoming month.
I explained to the support person, that none of this was my fault. Verizon did not send out a contract expiration notification, and I am not a mind reader. I would cancel my service right now, but I just re-signed a new 2 year contract. So for a lousy $35, Verizon is going to lose a once loyal customer of six years, when my contract expires in two years. Not a very smart way to do business.
Go here and call the toll free number or use the online complaint portal.
have a valid phone number to have the Public Service Commission to contact you as well as Verizon escalations department.
they may be able to assist. And why wait 2 years. Most providers pay the fee for jumping to competing services. Verizon is paying etf as well.