Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Status of Gift Card

I have twice registered to receive the $150 Gift card. When I check status is says on hold due to payment issues. I have auto pay and no past due balance. I have called several time but have been unable to reach the reward department. Please advise on how to escalate and resolve

Re: Status of Gift Card
Community Manager
Community Manager

Hi Customerks,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.