Still cannot access my back end of bill pay and change in services.

[msgreen82]

Well still another customer that cannot access the change in services and since I cannot see what kind of services I can change too. I will be changing to another company as soon as my contract is up.  I understand that Verizon does not care that their platform is broken and broke their own system almost six months ago, but this is going to make me change companys.  

[xactofluff1]

I also have the same issues....Verizon has to this now........frustrating!

[ElizabethS]

Hello msgreen82

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.Please remember to check your spam/junk folder if you do not hear from an agent.

[ElizabethS]

Hello xactofluff

We will also have an agent reach out to you as well.

[whofamily]

We have the same issue and are not able to view/add the services online. Thanks.

[LawrenceC]

Hi whofamily,

Sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue. Please remember to check your spam/junk folder if you do not hear from an agent.