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Still waiting for my $300 Visa debit card

I had FIOS installed in January and have paid all my bills on time. I am still waiting for my $300 card to arrive. I received a postcard in the mail almost a month ago that said my card was arriving within 15 days. It gave a link to track the status but the link is no good. It takes you nowhere. How do I get my card?

Re: Still waiting for my $300 Visa debit card
Community Manager
Community Manager

Hi Bstumpy,

It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.