1) All I want is to talk to a customer service person. I do not even mind a chat app on computer like use to be available. How does one contact a live person either by phone or computer app ? That information appears to be hidden
Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.
Start a new topic or ask questions in the open forum.
