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Telephone service was supposed to be canceled as well as other issues
ainsleyvwood
Newbie
‎01-06-2014 06:48 PM
please ask the pittsburgh elite service team contact me to clear the issues. i have already spent over 30 hours trying to rectify telephone issues to no avail and billing issues even longer.
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Re: Telephone service was supposed to be canceled as well as other issues
LawrenceC
Community Manager
Community Manager
‎01-06-2014 08:55 PM

Hi ainsleyvwood,

Are the issues you are currently having the same ones that you first posted about here:

http://forums.verizon.com/t5/FiOS-Internet/Issue-with-Elite-Retention-Team/m-p/621713

If so, would you like us to reopen the private support case?

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