Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I love FIOS. But alas, I had to move and I had to do so into a place without FIOS. Which means I had to cancel out of a two year contract. With associated cancellation fee. All understood.
On the phone, I was promised a box sent to my new address so that I could return my equipment. Sounds good.
I just received a bill. For the next month.
Well, perhaps I was billed just prior to my cancellation. So lets look for a date on the bill. I didn't see *anything* on the bill that indicates that this account is now closed. Certainly no charge for the early termination.
So I go online. Nothing. For all I know, I have absolutely no change of status in my account.
I try customer service. They are closed. And they don't have any live chat available.
So I'm supposed to call during work hours?
Please just fix this.
Hopefully the lack of information on the sight is the only problem I'll have.I'll wait for. I eagerly wait for the delivery box so that I can get the bill done with!