Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
We ordered this in December 2013. I do understand that the bill would be higher after the first year but got a shock when it was $140. Found out Verizon charges $99.99 for the Triple Play Bundle instead of $89.99. I still have copy of the December 2013 advertisement as proof that second year should be $89.99.
Online chat with Verizon rep did not resolve anything. Rep kept referring to invoice saying we lost the
the following discounts
Bundle 12 Month Credit through Dec 30, 2014 - $10
Holiday Season 12 Mo. Credit through Dec 30, 2014 - $10
which brings the new bundle price to 99.99 instead of 89.99.
I understand that these two discounts expired but shouldn't they have put in a new discount to make it to the $89.99 as promised.
Not a happy long time Verizon customer
Does anybody have the correct mailing address to pursue this matter?
Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.Please remember to check your spam/junk folder if you do not hear from an agent.