I keep receiving phone calls and emails that VzB can save on my current package. But when i try to go online, it says I have a pending order. That pending order is over a month old, for the Quantum gateway router.
I have asked several times to get this fixed and I keep getting the run around.
Hi jg555,
Sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.
I have received no contact.
I also noticed my email here in the forums keeps changing back to an older email address.
Start a new topic or ask questions in the open forum.
