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Unable to have full access to my account

Haven’t been able to request a temporary identification code for long time and now I can’t change paperless billing to paper billing. I wonder when I will be able to access my account.

Re: Unable to have full access to my account
Community Manager
Community Manager

Hi LICTed,

Sorry you are having difficulty accessing your account online. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.