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Unable to redeem $100 verizon gift card

When I click the reward tile for the $100 Verizon Gift Card that was a reward for signing up for FIOS, I am redirected to a page on that never loads. This is the same issue seen by others in this forum.

How can I fix this and get my reward?

Re: Unable to redeem $100 verizon gift card
Community Manager
Community Manager

Hi babababa,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.