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Unable to redeem my 300 dollar gift card

The link is dead I have joined with Verizon only due to this promotional offer. Messenger doesn’t help talking to a robot 

Re: Unable to redeem my 300 dollar gift card
Community Manager
Community Manager

Hi Nickmerrone,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.