Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
So I received TERRIBLE customer service today during a chat session and conveniently enough I couldn't submit my survey..... so here it is
Using a scale from 1 to 5, where 1 is unacceptable and 5 is outstanding please enter the rating of the overall performance of the last chat representative you connected with today. 1
Did the Verizon chat representative fully understand and take action to resolve your most recent inquiry? 1
Part of the problem was I don't think the rep actually took the time to understand what I was asking.She was too focused on following some sort of script and she came off as incompetent. Typically I have success with chat support but this instance was very infuriating.