Choose your cart
Choose your cart
Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Verizon added a router to my account which I never received or ordered. I am using my own router since last 2 years. And now when my contract is about to expire, not sure why you have added a router rental to my account and increase my bill from Aug $54.99 to Sep $65.43. And after talking to customer rep on chat he have told me he cant do it online and I have to call customer care on given number to resolve this problem. A problem created by Verizon. So after spending 30 minutes on chat I now have to spend more time resolving a problem which is created by Verizon. If this is the best you can do than I dont know what to say.
I called on given number and talked to customer rep and he asked my for Amazon Receipt number and by the time I found 2 year old receipt from Amazon she was gone. So after spending 2 hours there is no resolution to problem created by Verizon.
Hi bhokal,
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.