Unfair Expiration Date on Gift Card Redemption
jw123123
Newbie

Hi, Is there a way to reactivate expired gift cards? It was sent out 65 days after the first day of Fios service and expired soon after that. Looks like a deliberate attempt to make people forget about it. Also, the expiration date is only mentioned in the fine prints not even in the main body of the email. 

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Re: Unfair Expiration Date on Gift Card Redemption
kh-gary
Moderator Emeritus

Hi jw123123,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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