Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I contacted Verizon late November - Early December regarding problems with the service. The service was shutting off at times and they were able to fix it by sending a boost over the phone, but it would shut off again shortly. Then, they offered to send a technician to diagnose the problem free of charge. The technician arrived on December 10, confirmed that I would not be charged, and resolved the problem. Today I have looked into my bills and discovered I have been charged $99 . Please refund my payment. I never agreed to these charges. In fact, I explicitly confirmed with multiple representatives that I would not be charged. Please resolve!!
Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. For billing questions, please contact Verizon Customer Support at 1-800-VERIZON during normal business hours.