Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
After being a customer with Verizon for 18 years, I had three horrible experiences with customer service over the last week. My bill went up 30% and when I called to ask about it I was told that the bill would be reduced, but they didn't say how they were going to reduce it. They reduced it by deleting my voice mailbox, my caller ID, and my non-published service, which really means nothing since I get calls all the time from telemarketers. I have decided with the last call and the rudeness displayed by the customer service rep to cancel all of my Verizon services at the end of the month. The representative couldn't have been more eager to get rid of my phone. I will no longer spend my hard earned money with a company that has awful customer service.
This issue has been escalated to a Verizon agent.