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Verizon Credit

Hoping someone can help me out here.  I have a very old account that was written as a charge-off on my credit report by Verizon.  This should not be on my credit report.  I have paid this off.  I have tried calling Verizon, but have been bounced around the phone over 2 hours.  And no one can seem to help me.  Can anyone help me get this removed from my credit report?  I have a nearly perfect credit score, but this is one blemish, and it is seriously impacting my ability to get a mortgage for a home.

Re: Verizon Credit
Community Manager
Community Manager

Hi moralevich,

As this is a peer to peer support forum, you will need to contact Verizon directly for assistance. We have sent you a private message with contact information for a dedicated specialist who is able to help with a resolution of your issue.