Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Verizon FIOS sent me final bill. The bill was incorrect. When I called back to dispute, Verizon rep was unable to locate my account. She told me if she can't find it-nothing is due so I can disregard. When I received another bill I called again and received the same answer.
In August I received the letter from I.C. System. I sent them the letter stating that I was disputing the debt. On Nov 7 I discovered that Verizon reported this debt to all 3 credit bureaus. When I called I.C Systems they said that they no longer service this debt and that it's now serviced by Verizon. I called back to Verizon and they said they were unable to do anything. They suggested I should just pay the debt. Now I am in the middle of mortgage refinace. My credit score dropped 100 points because of this. I would be glad to pay it my Verizon is not willing to remove this entry from credit report. What should I do now?
Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.