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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
I ordered Verizon Fios internet and chose self install. Contacted customer support asking why it could not be turned on sooner. After being bounced around for 3 hours talking to several representatives they had informed me a technician would be coming to my house on October 22nd, between 11-3PM... I was confused because i chose self install. I received an email to verify. No one showed up, so i later contacted customer support. THey saw no record of such technician. Informed me they would start my service and to contact customer service the next day if I had an issue. I am currently being bounced around customer service representatives again after 2 hours of talking. Every time i feel they might figure it out. However i am tired of this whole situation because i have spent so many hours just trying to get internet! I feel i should just switch to comcast at this point.
I dont know if this is a good place to post, but i dont know where else to go. As the web support has made me spend possibly 6 hours and getting no where... Waiting nearly a week now for internet.